Privacy Policy

This Privacy Policy explains how Gigahoo ("we," "us," or "our") collects, uses, and shares information about you when you use our AI call-answering service, website, and related applications (collectively, the "Services"). By using the Services, you agree to the practices described here.

We collect information you provide directly, such as your name, business details, email address, and phone number when you create an account. We also collect call recordings, transcripts, and related metadata generated when our AI answers calls on your behalf.

We automatically collect certain technical information, including device identifiers, log data, and usage information, to operate and improve the Services.

We use your information to provide and maintain the Services, answer and route calls, generate transcripts and summaries, process payments, communicate with you, and improve the accuracy and quality of our AI.

We do not sell your personal information. We share information with service providers who help us operate the Services, when required by law, or to protect the rights and safety of our users and the public.

We retain your information for as long as your account is active or as needed to provide the Services. You may request deletion of your data at any time, subject to legal and operational requirements.

Depending on your location, you may have the right to access, correct, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

If you have questions about this Privacy Policy, please reach out to us at [email protected].